GENERAL
Cloud-based solution is perhaps one of the leading changes within the hotel industry over the past decade. Through offering hotel owners safe and reliable means of running their property, the cloud presents a huge amount of solutions to the everyday problems of on-premise systems.
An on-premise system requires the cost of not only setting it up, but also setting up the infrastructure to support it. Not to mention this server requires regular and costly maintenance. However, with a cloud system you don’t have to worry about the costs of large servers, staff training, software licensing fees and maintenance. They can be sold as a service from service provider or located at the corporate headquarter within which you are able to add on as many or as few features as you wish. It will cut down your costs and in turn, increase your revenue.
Being in service industry, hotel owners aim to offer their guests an unforgettable extraordinary experience to earn their loyalty. At the same time, they need to strike a balance between guest comfort and economic efficiency.
In this ever changing world, you want a system that can change and adapt with it. You can’t predict the future but you can help you and your team prepare for that which you do not know. By using a flexible and friendly system that adapts at the rate the hospitality industry changes, you are giving your business the best shot at success.
Next Generation Integrated Smart Hospitality Interactive Control & Optimization Platform
Next Generation Integrated Smart Hospitality Interactive Control & Optimization Platform is a multimedia digital fabric that consist of various hospitality focus application components enabling cross layers digital collaboration and information sharing, providing sensational guest experience and improving back office performance efficiency
HIGHLIGHTS & ADVANTAGES
Efficiency
• Accessibility; Cloud technology facilitates the access of applications and data from any location worldwide and from any device with an internet connection.
• Cost savings; Cloud technology offers hotels. with scalable computing resources hence saving them on the cost of acquiring and maintaining them. These resources are paid for on a pay-as-you-go basis which means businesses pay only for the resources they use. This has proven to be much cheaper than acquiring the resources on their own.
• Security; Cloud providers especially those offering private cloud services, have strived to implement the best security standards and procedures in order to protect client’s data saved in the cloud.
• Disaster recovery; Cloud computing offers the most efficient means for small, medium and even large enterprises to backup and restore their data and applications in a fast and reliable way.
Flexibility
• Flexibility is achieved in the following ways when using cloud technology:
• Scalability; Cloud technology is the best option for hotels with fluctuating workloads since cloud infrastructure scales depending on the demands of the hotel business.
• Tools selection; Cloud computing allows businesses to select specific prebuilt tools and features to derive solutions tailored to their specific needs.
• Cloud options; Cloud technology offers private cloud, public cloud and hybrid cloud solutions each with different features. Organizations can choose these options depending on what best serves their need.
Strategic Edge
• Cloud computing allows hotel businesses to gain a strategic edge in their niche in the following ways:
• Increased productivity; Cloud service providers acquire and manage underlying cloud infrastructure hence enabling hotels to focus their energies on their core business operations.
• Automatic software updates; All the software applications that are accessed through the cloud are usually up-to-date. This enables hotels to access the latest features without having to maintain the system themselves.
• Competitiveness; Hotels that employ cloud technology are able to maneuver more nimbly as compared to competitors who devote their energies to acquiring and maintaining IT resources.
AUROCOPLUS™ CLOUD BASED NEXT GENERATION INTEGRATED SMART HOSPITALITY PLATFORM
In the pursuit for perfection, GUEST CONTROL SYSTEMS LIMITED has innovated the AUROCOPLUS™ Cloud Based Next Generation Integrated Smart Hospitality Interactive Control & Optimization Platform that uses sophisticated artificial intelligence to control and manage in-room electrical endpoints remotely without requiring hardware room control unit and bring high comfort to hotel guests.
With GUEST CONTROL SYSTEMS LIMITED AUROCOPLUS™ Cloud Based Next Generation Integrated Smart Hospitality Interactive Control & Optimization Platform, guests use their room control system to personalize lighting, open and close the drape and set their preferred temperature in their room with one-touch using their personal mobile device. Sensor-activated anti-stumble lighting safeguards guests at night while a simulated sunrise wakes them naturally.....
GUEST CONTROL SYSTEMS LIMITED simplify hotel technology, provide hospitality automation as well as real-time data analytic to reduce labor costs, energy consumption, property maintenance and overall operational expenses while boosting the hotel bottom line results.
GUEST CONTROL SYSTEMS LIMITED IS THE FIRST COMPANY IN THE WORLD THAT HAS INNOVATED A TOTAL CLOUD BASED INTERACTIVE SOFTWARE SMART ROOM CONTROL SOLUTION PLATFORM AUROCOPLUS™ THAT DO NOT REQUIRE ANY HARDWARE ROOM CONTROL UNIT IN EACH GUESTROOM TO CONTROL THE ELECTRICAL ENDPOINTS AND OTHER SMART DEVICES.
AUROCOPLUS™ ALSO INCLUDE SEAMLESS INTEGRATION WITH OTHER APPLICATIONS SUCH AS PROPERTY MANAGEMENT SYSTEM, GUEST SERVICE TRACKING & OPTIMIZATION SYSTEM AND CONTENT STREAMING ON MOBILE DEVICES.
GUEST CONTROL SYSTEMS LIMITED AUROCOPLUS™ Cloud Based Next Generation Integrated Smart Hospitality Control & Optimization Platform automatically manage energy and services efficiently with accurate occupancy control. It anticipates guest needs and strike a balance between guest comfort and economic efficiency.
TEMPERATURE CONTROLGUEST CONTROL SYSTEMS LIMITED AUROCOPLUS™ smart thermostats and occupancy sensors make it effortless to control temperature based on check-in status and occupancy. Save energy, maintain setbacks, and power down when unoccupied and out of service. Track and manage humidity, refresh air in closed window facilities, and quick recovery times.
LIGHTNING CONTROLGUEST CONTROL SYSTEMS LIMITED AUROCOPLUS™ Cloud Based Next Generation Integrated Smart Hospitality Control & Optimization Platform oversee all aspects of hotel lighting control, switching, occupancy sensing, architectural dimming, intelligent ballast controls, accurately respond to occupant behavior, delight guests with reactive lighting and scenes and reduce utility bills. These functions conserve energy and prolong the lifespan of light bulbs.
AUDIO & VIDEOWith GUEST CONTROL SYSTEMS LIMITED AUROCOPLUS™ Cloud Based Next Generation Integrated Smart Hospitality Control & Optimization Platform, a single remote control reside in the guest own mobile device can work the entire room as well as any media or television provider. guests enjoy their music library wirelessly from their smartphone or tablet, or from the hotel’s available music menu.
IN-ROOM TABLET AND WALL-MOUNT DIGITAL PANELGUEST CONTROL SYSTEMS LIMITED AUROCOPLUS™ Cloud Based Next Generation Integrated Smart Hospitality Control & Optimization Platform guest facing technology and advance graphic visualization function allows intuitive operation of all room control features from a smartphone, tablet or a wall-mounted digital panel. It is able to manage in-room services, spa amenities, special events, shopping, local highlights and reception information, etc. wirelessly all from a single point. Our VARAUS™ Series tablet and wall-mount digital panel also support voice activation function as an option.
BLINDS & SHADESEasily raise, lower, or tilt individual window coverings or a grouping of motorized blinds or shades in any room. GUEST CONTROL SYSTEMS LIMITED AUROCOPLUS™ Cloud Based Next Generation Integrated Smart Hospitality Control & Optimization Platform ensures a seamless experience through manual control or by automated settings that work alongside the lights and thermostat to increase energy efficiency.
VOICE ACTIVATED GUESTROOM
To truly differentiate a brand, hotels must develop a strong service culture that makes a guest feel special and appreciated, at the same time to gain their loyalty. With voice-activated guestrooms, the hotel makes the guests feel more welcome, more comfortable, and more impressed in their rooms.
Voice activated guestroom provide guests with personalization and emotional engagement, having the ability to request more towels or room service rather than having to call down the front desk in the traditional way to get service done.
GUEST CONTROL SYSTEMS LIMITED has launched the first state-of-the-art on premises switchable dual languages voice activation system, VoicePrompt™ to realize this unique function together with Harmonie series voice endpoint
GUEST CONTROL SYSTEMS LIMITED offers very high quality, reliable and stylish smart electronic lock solutions, SmartLoc™ appealing to the mid and high end hotel sector. SmartLoc™ offer many options from password control, keycard, mobile access to face recognition. In addition, it offers online real time information on an administrative dashboard located at the front desk for security monitoring and control.
GUEST CONTROL SYSTEMS LIMITED can also upgrade the existing different brands of locks used in the hotel to enable mobile key access.
GUEST CONTROL SYSTEMS LIMITED adapt and customize electrical switches for hotel guestrooms to suit any interior design and decor. GUEST CONTROL SYSTEMS LIMITED offers switches with choice of different number of buttons, materials and colors based in customer preference. In addition, the high quality modern design switches can be silk screened or laser engraved with text, logo and pictogram design according to customer's requirement. We also custom make switches to meet any individual hotel needs.
AUROCOPLUS™ INTEGRATION WITH PMS & GUEST OPTIMIZATION APPLICATIONS
PMS
In the fast-paced travel and tourism industry, hotels face the challenge of providing a customized guest experience while operating a profitable hotel business. Using an effective PMS solution, hoteliers are empowered to deliver the right experience to guests, while being able to manage business without constraints. It is also designed to save you time and money
Cloud-based PMS software from Guest Control Solution Limited provides full automation for your hotel with a user-friendly interface and comprehensive functionality. Addressing the demand for a simple yet efficient all-in-one solution, from booking request to invoicing, reports, department manager, billing and payment.
The Guest Control Solution Limited could based PMS is an all-in-one hotel reservation and property management system designed for Small and Medium-Size Hotels. It is compatible with desktop computers, laptops, tablets and smart phones.
Guest Control Solution Limited cloud base PMS complies all the hotel technology essentials into a single cloud based integrated system platform. It managed all hotel front office operations, housekeeping, reservations and the complete channel distribution remotely. Apart from that, it contributes to increasing hotel back office efficiency and bottom line business revenue.
Guest Control Solution Limited cloud base PMS reach across the entire hotel ecosystem to orchestrate sensational guest experiences that are unforgettable, shareable and surprising.
SERVICE TRACKING & GUEST OPTIMIZATION SYSTEM
Service Tracking & Guest Optimization System is a multimedia multi-tasking centralized hospitality application that increased guest satisfaction through improved hotel staff performance and productivity. Guest Service Centre can be integrated to the various hotel technology sub-systems and mobile communication devices to facilitate functional efficiency. It consists of 4 different application modules in different language options:
• Centralized service centre
• Service tracking module
• Facility tracking module
• Information dispatch module
• Engineering module
• Maintenance module
• Management Information & Reporting
Service Tracking & Guest Optimization System consists of a server connected via LAN to several assigned agent stations and the front office computer system. The guest can initiate a call from the guestroom by dialling the “One” service button on the guestroom telephone. Upon receiving the call by the guest service agent, and depending on the request from the guest, a job order will be issued instantaneously with detail to relevant service crew. With the service tracking.
System server integrated to the in-house mobility system, smart phones, Tablets, pager or thin client PC, the service crew will receive a short text message instantaneously. The service staff can acknowledge the request and the guest will be informed of the status of the request immediately.
Guest information from the front office computer enables the service agent to provide preferential treatment to the guest accordingly.
By integrating the Guest service Centre to the building management system, the facility tracking system is able to detect various alarms and building system failures. This information enables the initiation of fixed short text message to various mobile devices carried by the hotel engineering crew.
The facility tracking system ensures that all the systems in the hotel are fully functional to avoid guest inconvenience.
All transactions are captured in a centralized database. Management reports and statistics will be provided to enable the management to take action on critical matters.
CLOUDCONTENT™ CONTENT STREAMING TO MOBILE DEVICES
Guest Control Systems Limited CloudContent runs all content on the cloud and is delivered to the guest mobile devices over the Internet. All the hotel needs is the CloudContent service and an broadband connection. CloudContent eliminates the need to acquire and maintain on-premise servers, racks, ups power feeds and other headend hardware.
Upon guest checked-in, the guest can scan a in-room infotainment QR code provided in the room and the CloudContent sele-ction menu will instantly pops up on the guest mobile screen. The guest can then sele-ct and okay the content fr-om the menu provided with one-touch on the menu display.
CloudContent delivers a complete set of in-room services, including live TV programs, video on demand (VOD), pay-per-view (PPV), concierge, digital signage and targeted advertisements. In addition, it offers searchable interactive program guide for local attractions, restaurants, promotions, shopping, pause/rewind/fast-forward live TV, and other guest-friendly features.
The content on guests' smartphones, tablets, portable computers and other mobile devices can mirror the content to the in-room TV or overhead projection system should the guest want the content on a bigger screen.
SMART MIRROR
pSmart mirror technology is nothing new to hotels, but it’s getting smarter every day and dramatically changing the guest experience. Interactive smart guest room mirrors changes the perception of a modern guest room. With a smart mirror the hotel can incorporate high technology unobtrusively into the hotel room whilst not compromising on luxury or design, serving as an incredible touchpoint between the hotel and the guests.Considering the numerous benefits that cloud technology offers to the hospitality industry, cloud technology is increasingly becoming the new normal. Cloud technology is helping the hotel to cope with future problems such as managing big data, cyber-security and quality control. In addition to this, emerging technologies such as Artificial Intelligence, Internet of Things, and many other capabilities are becoming available as services through cloud technology. The final verdict for cloud technology is that it’s a transformational technology that has helped hospitality organizations in different jurisdictions to deliver their products and services in a better way than before.
SYSTEM DESIGN AND IMPLEMENTATIONWorking together with architects, designers and project teams, GUEST CONTROL SYSTEMS LIMITED engineers and software designers provide system solutions for our clients. With our certified installers, we provide cost-effective, professional service for the design, supply, installation, commission and technical support of installations. Our extensive range of smart room control solutions, standard and bespoke switch panels and touch screen smart devices with guest facing technology compliment the traditional and contemporary design of any hotel environment.